Gifts To Remember is an Auckland based gift company that commenced trading in New Zealand in 1997. The idea of giving an experience as a gift was a unique idea dreamed up by manager David Hollier and has developed into a successful business. These gifts are suitable for all NZ gift occasions - from birthdays and Christmas to Valentines Day and Fathers Day.
We believe the focus on quality service has been successful as in the nine years we have been operating we have received only a handful of complaints about the service provided. We have many client comments available for you to view on our website. Where a complaint has occurred we have been very proactive in following through, finding out what went wrong and making adjustments where necessary. We believe that the small handful we have received is a remarkable achievement for a service based business, and this has led to development of a very loyal client base.
Initially the gift range was limited to Auckland experiences only, but it quickly became apparent that demand needed to be satisfied for similar experiences throughout the country.
We recognised from the beginning that the success of the business was only as good as the suppliers providing the services to our gift recipients. In order to assure ourselves of the quality of the service provided many of the services have been personally visited and checked out. Where this has not been possible, we have accepted recommendations from people we trust. This has allowed us to offer our clients a money back guarantee on the nature and quality of the gifts provided.
|